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Substantial Damage Estimator Training with Crisis Track

Feb-24-2021 - Mar-2-2021

Substantial Damage Estimator Training with Crisis Track

Co-hosted by the Virginia Department of Emergency Management and the

Virginia Department of Conservation and Recreation


Following a flood event there are two distinct processes that happen to assess damage. One is to assess the level of damage to a residential or commercial structure to be affected, minor, major, or destroyed for the purpose of seeking a presidential disaster declaration which turns on federal grants and resources. The other process known as the substantial damage estimation process, has to do with the local government’s requirement to determine if damages of a structure within the FEMA mapped floodplain met or exceeded 50% of the fair market value of the structure. This 50% threshold determines whether or not the property owner will be required by the local government to bring the structure up to all current codes, which includes floodplain compliance. There will also be discussion on implications of this requirement with regard to equity in recovery and mitigation.

Crisis Track is web-based tool that VDEM has purchased for local use statewide that provides a solution for both assessments and has an interface with FEMA’s substantial damage estimator tool. This is a resource to make both processes more streamline and to reduce the administrative burden of assessing damages.

Course Length: 90 Minutes


Target Audience: Local Floodplain Managers, Emergency Managers, Planning/Permitting Officers, and Building Officials


Registration Instructions: Registration will be done electronically via the Commonwealth of Virginia Learning Center at: Please register for your region as indicated below, no later than the day before the class. If you need help or have questions, please contact the Help Desk at: LM*****@vd**.gov.

Region 1: February 24, 2021, 2-3:30pm

Region 2: February 25, 2021, 2-2:30pm

Region 3: February 23, 2021, 1:30 – 3pm

Region 4: February 23, 2021, 10-11:30am

Region 5: February 17, 2021, 2-3:30pm

Region 6: February 24, 2021, 10-11:30am

Region 7: March 2, 2021, 2-3:30pm


VDEM Regional Maps can be found at –


VLC Functions:

Registering for an Account/ Enrolling in a Course


Things to consider:

· Login information is the same as the previous system

· If you think you have an account but forgot login information call our Help Desk at 804-267-7697.

· If you know your login but forgot password you can try the “forgot password” tab.


Registering for a VLC Account

Virginia Learning Center Link:


1. On the login page click the Need Account tab

2. Choose VDEM-external for your account and click ok

3. Fill in text boxes and drop downs making sure to cover those with *Astericks.

4. You must choose a job title. If you cannot locate your search “students” and save.

5. Please also include State, City, and Zip code. We have found when these are empty issues arise later down the line.

6. Your account will be approved by our Help Desk Tech and the approval process can take a couple of days.


Note: You create your own login and password. Include middle initial or name it helps when people have the same name. You will have to choose Organization twice. For the drop down search for Department of Emergency Management non state. For the second type emergency external in the search text box and choose the same choice.


Enrolling in a Course


1. Once logged in your home page is your training home. On the page you will find things such as upcoming learning, Completed training, Announcements, etc.

2. On the right side you will see a Search text box

3. Type in the course title or number (i.e. ics 300, g290, hseep)

4. I like to keep it on All Words and click search

5. A list of related courses should populate

6. Click the desired course title/link

7. The next page you will find a course synopsis below that you will see sections by date and locations. There should be an enroll tab directly next to each section.


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