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Effective Communication (Virtual)

Aug-18-2020 @ 9:00 AM - 5:00 PM CDT

This course teaches employees techniques and strategies that will allow them to effectively communicate with internal and external customers. It also will empower your staff to maintain a calm demeanor when faced with crisis situation. This is a sce

nario based training course. This course is beneficial for anyone that has direct contact with citizens and staff. Business and corporations who strive to improve customer service will see a decrease in customer complaints as a result of this course.

This Course is in a Virtual Training Room: This type of online classroom allows you to see and hear the instructor and classroom and they will be able to see and hear you. This is not a web session with voice over. Ensure you have a dependable internet connection. Details regarding access into the Virtual Classroom will be sent to you prior to the start of the class.


9:00 AM - 5:00 PM CDT
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